Maui Condos FAQ's-
Vacation Rentals & Accommodations

I’m so overwhelmed, dazed and confused, what can I do?
Trust us. We have been helping people just like you for 20+ years.
Your happiness in finding just the right accommodations is our #1 priority.
 
Who do you work for?
We work for YOU! We are not a large management company trying to fill our own rooms.
We are not a faceless internet company.
We have no hidden agenda. No ulterior motive. We enjoy what we do. We are accommodation matchmakers.
 
How much are your services?
FREE to you, our clients. However, our expertise is priceless.
 
Do you own the condos?
Not anymore. After we left the island we found that absentee ownership compromised our standards.
 
Where do you get your inventory from?
Over the past 20+ years of finding lodging for our guests, we have sifted thru all the management companies and have found only the top notch vendors.
20 + years and thousands of reservations later, you find out who delivers and who does not. We use the guys who deliver.
 
What makes your vendors ‘top notch’?
The quality of both the rooms they offer and the integrity of their service after our guests arrive.
 
What if we don’t like our accommodations?
The vendors we do work with will move you into something you are happy with.
 
What are your thoughts about the large internet sites? They do offer big discounts.
You know the term ‘you get what you pay for’? Well, you don’t pay them for service. And try getting someone on the line to take care of your needs, requests, or problems if you have any once you get to  the island. The complaints and horror stories we have heard go on and on. The aggravation is not worth the savings.
 
Do you still live on Maui?
No. After 22 years, we had to choose between taking care of aging family or stay in paradise. We opted to take care of family.
 
How do you know what conditions the condos are in that you are offering?
1) We go to Maui 2-3 times per year to do property inspections so we know first hand what we are offering. 2) We work only with companies that have the highest standards and we are in direct contact with them on a daily basis. 3) The high volume we do with our vendors gives us priorities status to their top rooms. 4) We follow up with our clients to get their feedback because we care about your experience.

Why should we trust you?
Because we want what you want-the best accommodations possible for your budget. We pride ourselves on our reputation. We are a family run business. A large percentage of our business is repeat and referrals.
 
Do you have references?
About an arm’s worth length. And better than that- we have yards of repeat guests.
 
How long have you been doing this?
20 + years. Andrea at one time was a licensed realtor on Maui and owned 5 oceanfront condos.
Jill starting working with her mom in early 2003, before baby Jayden. Her love and respect for the island is reflected in the quality of her services. Her many repeat clients prove this.
 
How much is the deposit?
Usually $400 but it varies from property to property.
 
How is the deposit paid?
By credit card.
 
When is final payment due?
Usually 45 days prior to arrival. Again, it differs from property to property and time of year.
 
Will my personal info be sold for telemarketing?
Absolutely not! Never! We can’t stand those organizations as much as you! It is for our  data base.
 
 

As you walk and eat and travel, be where you are, otherwise you will miss most of your life – Buddha